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Featured Help
Helpful guides for common Accrecy tasks.
How to Create an Accrecy Account and Accrecy Profile
Learn how to create your Accrecy account, choose a personal workspace, and complete your Accrecy Profile with your contact information, address, and qualified positions.
What Is an Accrecy Profile and Why Do I Need One?
Learn what an Accrecy Profile is and how it helps you manage your professional information, credentials, applications, and employment activity in one place.
How to Get Help and Support in Accrecy
Learn how to find help articles, contact Accrecy support, and reach the right team when you need assistance.
How to Upload and Update Credentials in Accrecy
Learn how to add, upload, and maintain your professional credentials in Accrecy so providers can review accurate and current qualification information.
How to Apply for a Job on Accrecy
Learn how to browse available jobs, review job requirements, check your credentials, complete your application, authorize profile access, sign, and submit a job application through Accrecy.
How to Create and Submit an HHA Timesheet in Accrecy
Learn how to select the correct patient assignment, enter visit information, document HHA services, collect signatures, and submit a completed HHA timesheet in Accrecy.
How to Create a Fixed-Time HHA or DSP Schedule in Accrecy
Learn how to create a fixed-time service schedule for an HHA or DSP, select the employee and recipient, choose service days and times, and create recurring schedules in Accrecy.
How to Create a Personal Task in Accrecy
Learn how to create a personal task in Accrecy, set a due date and priority, and keep track of things you need to complete from your personal workspace.
Browse by Category
Explore Accrecy Help Center articles by topic.
Getting Started
Learn the basics of using Accrecy, setting up your account, and navigating the platform.
Account & Profile
Help with your Accrecy account, personal profile, contact information, password, and account settings.
Provider Workspace
Guidance for provider organizations using Accrecy to manage workforce, operations, and administration.
Employment & Assignments
Learn how employment relationships, provider assignments, patients, individuals, and work assignments function in Accrecy.
Schedules
Help with viewing, creating, managing, and understanding employee schedules and scheduled services.
HHA Timesheets
Instructions for creating, completing, correcting, submitting, and reviewing Home Health Aide timesheets.
DSP Timesheets
Instructions for completing and submitting DSP service documentation and daily timesheets.
Transportation & NMT
Help with transportation documentation, NMT trips, planned trips, mileage, and transportation records.
Patients & Individuals
Learn how patient and individual records, assignments, service information, and related workflows are managed.
Care Plans & Service Plans
Guidance for care plans, aide care plans, ISP-related information, and service instructions.
RN & Clinical Documentation
Help for nursing workflows, assessments, SOC documentation, OASIS, and clinical records.
Documents & Forms
Help with assigned documents, forms, signatures, document templates, and completed records.
Policies & Acknowledgments
Learn how to review, acknowledge, sign, and manage policies in Accrecy.
Credentials & Compliance
Help with credentials, certifications, expirations, compliance requirements, and verification.
Background Checks
Information about background checks, BCI, FBI, registry searches, and related compliance workflows.
Hiring & Applications
Help for job applications, hiring workflows, applicant information, onboarding, and employment processing.
Interviews
Guidance for scheduling, completing, documenting, and reviewing interviews in Accrecy.
Appointments
Help with appointments, meetings, attendees, and scheduled events.
Messages & Communication
Learn how Accrecy messages, notifications, communication tools, and inboxes work.
Notifications & Reminders
Information about schedule reminders, documentation reminders, alerts, and automated Accrecy notifications.
Payroll & Service Verification
Understand documentation status, provider approval, payroll readiness, and service verification.
Billing & Finance
Help with billing-related workflows, financial records, service billing, and provider finance tools.
Roles & Permissions
Learn how Accrecy roles, permissions, employee access, and workspace access are managed.
Office Manager
Guidance for Office Managers handling workforce, hiring, schedules, documentation, and provider operations.
Provider Administration
Help for provider administrators managing organization settings, workforce, documents, compliance, and operations.
Reports & Records
Help with reports, historical records, PDFs, exports, and reviewing completed documentation.
Mobile & Device Help
Help using Accrecy on phones, tablets, mobile browsers, and supported devices.
Login & Security
Help with login issues, passwords, account access, verification, and security.
Troubleshooting
Solutions for common errors, unexpected behavior, failed submissions, and technical issues.
Frequently Asked Questions
Quick answers to common questions about Accrecy and everyday workflows.