1. Overview
Accrecy users may request deletion of their account or certain personal information. Some information may need to be retained when required for legal, compliance, healthcare, employment, security, audit, contractual, or legitimate business reasons.
2. How to Request Account or Data Deletion
To request deletion, email Accrecy at: info@accrecy.com.
Please include:
- Your full name.
- The email address associated with your Accrecy account.
- The organization or provider you are connected to, if applicable.
- A clear statement that you are requesting account deletion or data deletion.
3. Verification
Before deleting information, Accrecy may need to verify your identity and confirm your relationship to the account, provider, employer, applicant record, patient or client workflow, or organization.
4. What May Be Deleted
Depending on your account and applicable requirements, deletion may include:
- Account profile information.
- Contact information.
- Optional user-uploaded information not required for retention.
- Inactive account access where deletion is permitted.
5. What May Be Retained
Certain information may be retained when necessary or required, including:
- Healthcare, care-support, patient, client, or provider records.
- Employment, onboarding, credential, compliance, policy, training, timesheet, or audit records.
- Records needed by an organization using Accrecy.
- Information needed to comply with legal, regulatory, contractual, tax, accounting, or security obligations.
- Information needed to detect, prevent, or investigate fraud, abuse, unauthorized access, or policy violations.
6. Processing Time
We will review deletion requests and respond within a reasonable time. The time needed may depend on the type of account, the organization involved, verification requirements, and applicable retention obligations.
7. Contact
For account or data deletion requests, contact:
- Accrecy LLC
- Email: info@accrecy.com
- Website: https://accrecy.com